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KMID : 1141620210330020047
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Health & Nursing
2021 Volume.33 No. 2 p.47 ~ p.56
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Effects of Verbal Abuse, Sexual Harassment and Self-Esteem on Turnover Intention of Nurses in a Municipal Hospital
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Choi Hyeong-Im
Choi Dong-Won
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Abstract
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Purpose: This study was conducted to investigate the influence of verbal abuse, sexual harassment, and self-esteem of nurses in a municipal hospital (NMH) on turnover intention.
Methods: Data were collected from 200 nurses who worked at a municipal hospital in Seoul. Structured questionnaires were used to assess variables. Collected data were analyzed using SPSS/WIN 25.0, with t-test, ANOVA, Pearson’s correlation, and hierarchical regression.
Results: Turnover intention was significantly correlated with verbal abuse (r=.30, p<.001), sexual harassment (r=.19, p=.008), and self-esteem (r=-.21, p=.002). The factors that influenced turnover intention were verbal abuse (ß=.03, p=.005), self-esteem (ß=-.21, p=.013), and work in the medical ward (ß=.44, p=.012). The explanatory power of the regression model was 13.2% (F=6.025, p<.001).
Conclusion: The findings indicate the need to enhance self-esteem of NMH and to establish coping protocols and a support system for nurse victims of verbal abuse and sexual harassment to decrease turnover intention.
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KEYWORD
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Violence exposure, Sexual harassment, Self-esteem, Personnel turnover
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